Merchandise must be returned in the original packaging, all bundles and wigs have to be unopened, unused to be accepted for return.
All original packaging, poly bags, display boxes and hang tags must be included.
The customer is responsible for all shipping charges.
We are not responsible for the shipment until it is delivered to our warehouse. For this reason, we highly recommend that you purchase insurance for your package and have a tracking number before you ship it back to us.